Privacy Policy

1. Scope

This policy applies to personal data processed through our website and online lead/contact forms.

2. Personal data we collect

• Contact details: name, email address, phone number (including when you submit a lead/contact request).
• Request details: information you provide in your message or inquiry.
• Device and usage data: technical information (e.g., IP address, browser type, pages viewed) when you interact with our website.

3. Legal basis and transparency

We process personal data in accordance with applicable Ukrainian law. Where required, we provide transparency about processing and obtain consent for cookies or trackers that process personal data.

If our website uses cookies/trackers that process personal data (for example, analytics or marketing identifiers), we comply with the requirements under: On Protection of Personal Data.

4. How we use personal data

• To respond to inquiries and communicate with you.
• To manage and fulfill requests submitted via online forms.
• To maintain and improve our website and services, including troubleshooting.
• To comply with legal obligations and protect our rights.

5. Sharing and disclosure

We may share personal data with service providers that help us operate the website and communications (e.g., hosting or technical support), strictly to the extent necessary to provide those services. We do not sell your personal data.

We may disclose personal data if required by law or in response to lawful requests.

6. International data transfers

If personal data is transferred outside Ukraine, we apply safeguards required by applicable law and only to the extent necessary to provide our services.

7. Storage period

We store personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Cookies and trackers

We may use cookies or similar technologies to operate the website and to understand how it is used. If such technologies process personal data, we provide appropriate information and—where required—obtain consent.

For compliance, we apply: On Protection of Personal Data.

9. Consumer and online contracting information (where applicable)

If our offerings include consumer-facing short-term vehicle rental / car-sharing offered via distance/online channels, we provide consumers with the provider’s identifying information and required contract/service details before or at the time of contracting. For this purpose, we comply with: On Consumer Rights Protection.

If we conclude rental/booking arrangements online or act through online intermediary flows, we comply with the e-commerce framework and properly structure information/roles in online contracting. For this purpose, we comply with: On Electronic Commerce.

10. Your rights

Depending on applicable law, you may have the right to:

• Request access to and correction of your personal data.
• Request deletion or restriction of processing in certain cases.
• Object to processing in certain cases.
• Withdraw consent where processing is based on consent (without affecting processing already carried out).
• Receive information about how your data is processed and about safeguards.

To exercise your rights, contact us using the details below.

11. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

VAT note: Single tax payer; VAT optional.